HTC Wizard (Prodigy) Hard Reset
To perform a soft reset
Use the stylus to lightly press and hold the RESET button on
the left side of your device. The device restarts and displays the
Today screen.
Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device. At the same time, use the stylus to lightly
press the RESET button.
2. Keep the Comm Manager button and Voice Command button
pressed, and the following message will appear on the screen:
3. Release the two buttons, and press the Send button to perform a
To perform a soft reset
Use the stylus to lightly press and hold the RESET button on
the left side of your device. The device restarts and displays the
Today screen.
Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device. At the same time, use the stylus to lightly
press the RESET button.
2. Keep the Comm Manager button and Voice Command button
pressed, and the following message will appear on the screen:
3. Release the two buttons, and press the Send button to perform a
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