Hard Reset:
Turn off your phone.
Press and hold together Volume Down + Power button for 20-30 seconds.
Release the buttons when you see an Android icon.
Press the Home to see Recovery Menu.
Select "wipe data/factory reset" by using Volume buttons, and Power button to confirm.
Then choose "Yes -- delete all user data".
Confirm operation "reboot system now".
Disclaimer:The instruction provided is the general steps on how to Hard Reset and Factory Reset.If the instruction will not work, please make a comment and we will immediately find the correct procedure. Thanks.Select "wipe data/factory reset" by using Volume buttons, and Power button to confirm.
Then choose "Yes -- delete all user data".
Confirm operation "reboot system now".
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